2021 Year in Review – XTL and the Transportation Industry

2021 was a challenging year for everyone.  While industry, economic factors and COVID-19 brought many hardships, XTL continued to grow.  Here’s what we were up to in 2021 and also some of the major market forces that challenged us last year.

2021 Milestones at XTL

Key Industry Trends and Challenges in 2021

Port Congestion

Port congestion was, and continues to be a major issue in the transportation industry. Through a combination of factors such as the imbalance of shipping containers, changes in consumer spending, high volumes, unavailable chassis, disrupted rail lines and labour issues to name a few, ports all over North America saw record numbers of ships at anchor with compounding factors increasing average dwell times on equipment. These delays resulted in higher levels of safety stock, impacting warehousing levels and further driving up shipping volumes.

Equipment and Part Shortages

In the face of COVID-19 lockdowns and absences, many part suppliers and manufacturers haven’t been able to keep up with demand.  Lack of key truck parts and raw materials such as rubber, steel and semiconductor chips impacted not only the supply of new equipment but also in maintaining and keeping existing fleets on the road. Lumber shortages and price increases also impacted trailer production with wood being the primary flooring material for dry vans.  All of these shortages were even further exacerbated by the increase in demand coupled with shipping delays.

 Natural Disasters in BC

There were more than 1600 fires burning more than 8,700 square kilometers of land this year according to the CBC.  In addition to the fires, 2021 was also a dire year for flooding and mudslides for the province. This led to many road closures and delays that effected the transportation of goods throughout all of Canada. In both instances, Canadian Pacific and Canadian National Railway had to suspend service on their lines, putting further pressure on the trucking sector as container shipments were converted over the road, drawing in truck capacity that would have otherwise serviced alternate North American markets.

Bright Outlook for 2022

While we don’t know exactly what challenges 2022 will bring XTL is focused on growth and customer service.  Our Nation Wide team of drivers, logistics professionals and distribution facilities will continue to rise to meet the challenges ahead.  Contact XTL Today if you need help with your shipping needs in 2022.


As part of XTL’s strategic growth plan, we are expanding our asset-based refrigerated transport and dry trucking operations in Alberta and British Columbia. By increasing our presence in Western Canada, we aim to enhance our domestic and cross border services.

XTL is adding a significant number of both dry and refrigerated units to our fleet to meet our customers’ evolving demands. A key objective of our Western expansion is to provide the best equipment to attract qualified drivers with the experience and training to eliminate downtime, increase efficiencies and operate in the safest manner possible.

Our new temperature-controlled trailers are state-of-the-art and designed with the future of refrigerated transport in mind. Not only are they equipped with live diagnostics and 2-way communications, but they are insulated with 100% recyclable materials. We’re proud to be among the first carriers to invest in these recyclable units, demonstrating our commitment to protecting the environment by eliminating waste when our vehicles are decommissioned.

Our expansion into Western Canada will help us meet our customers’ needs and open opportunities to further improve our processes. We  look forward to our new advancements as XTL keeps evolving as a leader in our field.

XTL Just Received HACCP Certification, Why It’s Important to Your Business?

What is a HACCP Certification and Why is it Important for Your Business?

HACCP is a food safety management system that was created to ensure the safety of food. It was developed by NASA and the US Department of Agriculture. It combines “Hazard Analysis and Critical Control Points” with “Good Manufacturing Practices” to work towards preventing any food borne illnesses or diseases.

The HACCP certification is a necessity in the world of food and beverage industries, as it ensures that your business meets all requirements needed for safe production, handling, transport, storage and distribution of foods.

What Do the Regulations Involve in a HACCP Certification Program?

The HACCP plan is not a one-size-fits-all solution to a food producer’s safety and quality needs. Therefore, the HACCP plan must be tailored to the specific operation, with management’s commitment to continuous improvement and zero tolerance of risks.

How do You Become Certified under the HACCP System?

The HACCP certification process is a rigorous and demanding process that features multiple levels of approval, such as validation and verification.

For XTL, the first step is the validation phase which consists of setting up the processes on physical readiness and risk evaluation to make sure that products stored are safe for consumption. The next step is the verification phase which consists of analyzing records and documents to make sure that business processes are following HACCP guidelines accurately.

XTL Distribution is Now HACCP Certified

XTL Distribution has recently achieved HACCP certification and now stores and distributes foodstuffs that are required to be handled by a HACCP certified warehouse facility.

Resources and Further Reading on the Topic of HACCP Certification

– Wikipedia article on HACCP

– Food Safety and Inspection Service, U.S. Department of Agriculture – Hazard Analysis Control Points Program https://www.fsis.usda.gov/wps/portal/fsis/topics/food-safety-education/get-answers/?q=haccp

– Hazard Analysis Control Points (HACCP) – CODEX Alimentarius Commission


United States Department of Agriculture. “Hazard Analysis Control Points.” Food Safety and Inspection Service, U.S. Department of Agriculture – Hazard Analysis Control Points Program https://www.fsis.usda.gov/wps/portal/fsis?q=haccp&s=



XTL Enhances North American Footprint Through Second Acquisition

TORONTO, Ont. – XTL Group (“XTL”) is proud to announce today the acquisition of CBT Inc. (“CBT”), a logistics company based in Oakwood, GA. 

CBT was founded in 1989 by Connie Banks and is strategically located in the Gainesville/Hall Country area of Georgia famously known as the “Poultry Capital of the World”. Over the past 32 years, CBT has built an extensive transportation network around major food processors, food service providers and the grocery/retail industry that is abundant in this region. Refrigerated and frozen transportation service is a key part of their customer network. CBT has been recognized for many years as a certified woman-owned, family business, and Connie will continue to be an integral part of both CBT and XTL’s mutual success. 

This acquisition is the second of its kind in XTL’s history, the first taking place in February of this year with the acquisition of Transport Savoie, a refrigerated, x-border carrier now operating as Savoie Express Inc., and is another strong example of XTL’s strategic refrigerated growth strategy and expansion.  

“After many years servicing the domestic refrigerated market, we expanded into the x-border refrigerated market in 2018. Since then, we recognized the opportunity to advance our organic growth strategy with strategic acquisitions that further enhance our geographical footprint in North America.” states Serge Gagnon, President and CEO at XTL, “We knew we had the right fit when we met the exceptional team of dedicated professionals at CBT who embody our core values”. 

In addition to being in alignment with the refrigerated segment of XTL’s business, CBT brings additional synergies to XTL’s Logistics offerings, including US domestic dry van, flat bed, heavy haul, over-sized, specialized, and hazmat services. The strategic location of Northeast Georgia also allows for XTL to increase their presence in the United States, open up opportunities between Canada and Mexico, and access US capacity.  

“Serge Gagnon and his committed team of leaders at XTL complement the similar characteristics that CBT has built its reputation on. Together with my experienced team of employees we have brought to realization a dream I started 32 years ago and we are proud to have been chosen as XTL’s first US transportation partner. We are excited about the future growth and fresh ideas available to us.” -Connie Banks, founder and CEO of CBT.    

This acquisition caps off a tremendous year for XTL in 2021 from a growth and diversity perspective. In addition to the two strategic acquisitions, XTL added 300,000 sq. ft. to their Distribution business through two new distribution centres in BC and ON bringing the total warehousing space to 1.2 million sq. ft., while also expanding their refrigerated Transport service in Western Canada to include the x-border US. 

Press Release: XTL Transport is Expanding in Western Canada

As part of XTL’s strategic growth plan we are committed to expanding our asset based refrigerated transport and dry trucking operations in Western Canada; to and from the United States.  Alberta and British Columbia are key Canadian provinces where our growth initiatives are focused.

XTL is adding a significant number of both dry and refrigerated units to our capacity to keep up with the growing demand from our valued customers.  A key objective of our expansion plans are to provide the best equipment and experience to attract the best, most experienced drivers who will help us eliminate downtime, increase efficiency and operate in the safest manner possible. Interested drivers can apply for western trucking jobs on our website.

Our new temperature controlled trailers are state of the art and designed with the future of refrigerated transport in mind.  Not only are they equipped with live diagnostics and 2 way communication; they are also 100% recyclable.   XTL is the first carrier to invest in recyclable units addressing end of life for their equipment and strengthening our commitment to the environment.

XTL has operated based in Canada for over 36 years and we continue our dedication to service into the future.  XTL is a C-TPAT, CSA, FAST, PIP and Smartway carrier.  XTL has operations based throughout Canada and offers full service logistics from 3PL warehousing, asset based transportation to 3PL transportation services.


Excellence in Diversity & Inclusion, awarded to XTL Transport Inc.

We are proud that XTL was awarded at Trucking HR Canada’s Top Fleet Employers Awards Gala yesterday with the Achievement of Excellence for Workplace Diversity and Inclusion as well as A Top Fleet Award for Employer of Distinction 2021.
We could not achieve this status without the hard work and dedication from each of our employees, and so; this award is dedicated to every member of the XTL Team!

5 Important Facts That You Should Know About Refrigerated Transport

The refrigerated transport industry is an important part of our economy. It delivers food and medicine to keep our population fed and in good health. XTL Transport is a key player in refrigerated transport and temperature controlled transport. XTL’s recent acquisition of Transport Savoie expands their market capacity and deepens their experience into the US Market.

While XTL has offered dedicated domestic reefer service for over two decades, a key area of growth in recent years has been the expansion of its refrigerated service into the US market. Transport Savoie’s refrigerated experience, particularly throughout the Eastern United States, is a great fit with XTL’s existing network and is in strategic alignment with XTL’s refrigerated growth strategy.

With 9 other locations across Canada, this acquisition extends XTL’s presence in the Centre-du-Quebec region; a central location that supports industries in both the Montreal and Quebec City areas.

The Market is Growing

The challenge of perishability and the need to keep food and non-food categories at the optimum temperature to prevent spoilage are the main growth factors for the refrigerated truck market in the United States and Canada. The global market for refrigerated vehicles reached USD 12 billion in 2020 and will grow by 4% from 2020 to 2025.

A major driving factor of the market for refrigerated transport is the significant increase in demand for frozen products by households and food service operators such as fast food restaurants and other restaurants that require frozen food. This is due to the increasing globalisation and technological development of refrigerated transport systems for fresh, temperature-controlled food. The growth of the refrigerated transport market is expected to be driven by the increasing use of modern cold storage facilities, strict government regulations on the production, processing and transport of high-quality frozen foods and the rising international trade in perishable goods. In addition, the need for temperature controlled pharmaceutical products in a post COVID world will increase as the World prepares for high vaccination rates.

Reefers Cost More to Purchase and Operate

refrigerated transport, refrigeration unit temperature controlled transportThe average temperature controlled trailer used for refrigerated transport has a capital purchase price approximately $50,000 more than a regular dry van used to transport non temperature controlled goods. In addition, the refrigeration unit that keeps the trailer cool requires fuel to operate. This is an additional cost on a per mile basis that increases the cost of transport and can be up to 2% more in fuel costs. Keep this in mind when booking temperature controlled shipments as they are typically a premium over regular dry freight.

Refrigerated Transport Carriers are Doing Their Part to Save the Planet

Equipment manufacturers are doing their part to reduce emissions in both the power units and refrigeration units with the goal of zero emissions. The pressure on the equipment manufacturers is both from refrigerated transport carriers and government regulators. Future ideas being explored by the industry include battery operated refrigeration units and solar powered refrigeration units with solar panels being installed on top of the refrigerated trailer. In addition, the trailers purchased by XTL transport have high R values, which reduce the need for mechanical refrigeration. Plus, all new 2021 models contain 99% recyclable insulation which reduces environmental impact when a reefer unit is decommissioned.

The Driver Shortage is Increasingly Affecting the Refrigerated Transport Industry

While the industry wide driver shortage is affecting all modes of transport, the refrigerated transport industry is affected more so. Drivers who are trained and experienced at delivering food-stuffs and pharmaceuticals that require a high degree of temperature control and monitoring are even harder to find. The challenge for the entire transportation industry, including temperature controlled carriers is going to be not only to attract skilled drivers but also encourage new drivers to take up the profession and increase the capacity of the labour market for long haul truck drivers.

The Refrigerated Transport Industry Depends on Technology

With greater government regulation and safety procedures, the refrigerated transport industry increasingly relies on technology for compliance.

At XTL Transport for example, all reefer trailers are tracked via GPS and their clients have remote access to download GPS data for compliance and to verify their shipments were delivered according to plan. In addition, XTL’s electronic monitoring systems send out alerts to fleet managers if the temperature of any shipment is outside of the shipment parameters for the temperature controlled shipment.


The refrigerated transport market is complex and growing. XTL is not only an expert, but is playing a key role in this market and has invested for the future. Contact XTL Transport for all of your refrigerated transport needs.

refrigerated transport, temperature controlled transport logistics warehouse

XTL Continues to Build on our Successful Growth Strategy

XTL is pleased to announce that on June 1st, we’re opening our newest DC in Brampton, ON.

It’s no secret that the ever increasing demand for distribution and fulfillment services continues to have a significant impact on available warehousing space in North America, making true partnerships the key to long term success.

With over 35 years’ experience and nearly 1.25 million sq. ft. of combined warehousing space strategically located across Canada, XTL offers our partners a full range of supply chain solutions.


Whether you’re looking for rail side access, container destuffing, cross-dock or transload operations, we offer all your distribution needs. Our bulk and racking storage options are suitable for a wide array of industries ranging from industrial to fine commodity products without ever compromising the quality and integrity of your goods.

In addition, XTL strategically combines the necessary transportation management components of over the road, intermodal, local drayage and local cartage, to provide our customers with a total end-to-end Supply Chain solution.

No matter what your need is, XTL is there to deliver.

Click here to learn more about our distribution services, or drop us a line at sales@xtl.com.

Let’s grow together!


On March 29th, 2021, XTL officially joined the ranks of Top Fleet Employer of Distinction in this year’s Trucking HR Canada’s Top Fleet Employer Awards.

To make the Fleet of Distinction list, trucking and logistics employers must be recognized as a Top Fleet Employer for a minimum of 5 years.

The award is rated on topics including recruitment and retention practices, workplace culture, compensation, training and skills development, and innovative HR practices.

We could not achieve this status without the hard work and dedication from each of our employees, and so this award is dedicated to every member of the XTL Team!

For a list of all other recipients, and to learn more about Trucking HR Canada’s Top Fleet Awards, click here.


The time has arrived! We get the keys to our newest 111,000 sq. ft. warehouse and distribution center March 1st in Delta, BC. This facility is minutes from the South Fraser Perimeter Road and connects seamlessly to Metro Vancouver.

Located at 7990 Hoskins Street in Delta, it’s easily accessible to Highway 91 and 99 via River Road, getting you to downtown Vancouver in approximately 40 minutes.

This facility has 6 doors, 26′ ceiling clearance and can manage van, container and flatbed shipments.

Contact sales@xtl.com to learn more and discuss your distribution needs.