Customer Account Coordinator

Job Type:
Warehouse
Position Details:

XTL Transport Inc., a well-established company in the Transportation, Logistics and Warehousing-Distribution field, is looking for a Customer Service Representative to join our team. The ideal candidate is a safety, quality and team player. If you are looking for a stable job with a vital company, if you meet the employment criteria, XTL Transport Inc. is the place for you!

Responsibilities:
  • Data entry for transaction creation (receiving/shipping)
  • Create and modify customer account data
  • Maintain a positive relationship with customers
  • Update customer profiles and track accounts
  • Run reports as required
  • Communicate customer requests to operations
  • Follow up with customers on a regular basis
  • Follow-up with the operations department to ensure that all relevant documents are accurate (products received and products shipped)
  • Validate that all transactions are correct and complete
  • Verify that transactions and services are correctly entered into the system and invoiced
  • Other related tasks
Qualification / Skills:

The ideal candidate stands out for the quality of his customer service, his ability to solve problems and his sense of initiative.

  • Knowledge and mastery of WMS systems (AS400 an asset)
  • Good communication and explanation skills
  • CTPAT sensitive position – subject to a criminal record search
  • Experience in a distribution center environment (asset)
  • Experience in a similar position
  • Bilingual (oral and written) preferred
  • Excellent customer service skills
  • Sense of initiative and autonomy
  • Ability to communicate with various stakeholders
  • Ability to determine the management of priorities
  • Ability to work under pressure and handle several files simultaneously
  • simultaneously
  • Ability to be flexible to adapt to changing work priorities

Work Environment

  • Be sensitive to the importance of Occupational Health and Safety
  • Have a positive and determined attitude;
  • Team oriented

 

Work Schedule

Mon-Fri, 8:00 AM to 5:00 PM OR 9:00 AM to 6:00 PM

XTL Offers:
  • Have a competitive salary
  • Benefit from group insurance paid 100% by the employer after the probationary period;
  • Identify yourself with a corporate culture such as “Open Doors”
  • Work in a beautiful working environment
  • Access to our RRSP match program (after completion of 3 months probation)
Location:
75 Rexdale Blvd, Etobicoke, Ontario, M9W 1P1, Canada
Start Date:
As soon as possible
Please Contact:

Purnima Wahi

Recruiter

Email: purnima.wahi@xtl.com

Phone: (416-742-2345 / 1-800-665-9318) Ext. 9054

Cell: +1 (647) -463-0470