Provider network

XTL Logistics has strategically developed a network of Transportation Providers that efficiently services North America. This provider network consists of carriers that provide truckload (TL), less than truckload (LTL), small package and intermodal services. To ensure our Provider Network maintains the logistics efficiencies and cost saving objectives of XTL Logistics’ customers, we have established policies and procedures that must be followed and measured against.

XTL Logistics Commitment

  • Volume commitment
  • Asset utilization
  • Pro-active communication
  • Complete information
  • Responsiveness
  • Pay within agreed terms

Carrier Commitment

  • Capacity Commitment
  • On-time Service
  • Pro-active communication
  • Reporting (on-time / complete)
  • Incident / Accident responsibility

Efficiency Measurement

  • Data compiled daily, weekly, monthly, etc.
  • KPI reporting
  • Carrier Scorecard
  • Monthly reviews
  • Continuous improvement – root cause analysis / action plan